Privacy Policy

Effective Date: September 14, 2025

Mr. Fixit 4U ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our handyman service mobile application.

1. Information We Collect

• Personal Information: Name, phone number, email address, profile picture, and service address provided during account registration and booking.
• Usage Data: Information about how you use the app, including pages viewed, time spent, features accessed, and interaction patterns.
• Device Information: Device model, operating system version, unique device identifiers, mobile network information, and app version.
• Location Data: With your permission, we may collect precise location information to connect you with nearby service providers.
• Payment Information: Payment card details and transaction history processed through secure third-party payment processors.

2. How We Use Your Information

• To provide, maintain, and improve our handyman service platform.
• To facilitate service bookings and connect customers with verified professionals.
• To process payments and prevent fraudulent transactions.
• To communicate with you about bookings, updates, promotional offers, and customer support.
• To personalize your experience and provide relevant service recommendations.
• To analyze app performance, user behavior, and improve functionality.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Verified professionals who need your information to complete service bookings.
• Business Partners: Third-party service providers who assist with payment processing, analytics, and app functionality.
• Legal Requirements: Law enforcement, government authorities, or legal proceedings when required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information in your account settings.
• Deletion: Request deletion of your account and associated personal data.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Location Services: Disable location tracking through your device settings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

7. Children's Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy in the app and updating the effective date. Your continued use of the app after changes indicates your acceptance of the updated policy.

10. Contact Us